Privacy Policy

Last updated: 6 July 2026

Healing Dialogue respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Healing Dialogue collects, uses, stores and protects personal information when you use this website, contact us, apply to join the directory, attend events, or interact with our content.

Who we are

Healing Dialogue is a wellbeing directory and education hub sharing reflective content, grounding resources, podcasts, events and access to independent practitioners.

For privacy queries, contact:

Healing Dialogue
Website: www.healingdialogue.co.uk

What information we may collect

We may collect personal information when you:

• contact Healing Dialogue through the website, email or social media

• apply to join the practitioner directory

• submit information for a practitioner listing

• sign up for updates, events, resources or newsletters

• take part in a podcast, collaboration or event

• make a general enquiry

This may include:

• name

• email address

• phone number, if provided

• business or practice name

• website and social media links

• professional information submitted by practitioners

• insurance, qualification, training or membership information submitted for directory listing purposes

• enquiry details or messages you send

• booking or event-related information, where applicable

We only collect information that is relevant to the purpose it was provided for.

How we use your information

We may use your information to:

• respond to enquiries

• manage practitioner directory applications

• check submitted practitioner documentation for listing purposes

• create or update practitioner profiles

• manage events, podcasts, resources or collaborations

• send information you have requested

• manage website, directory and administrative records

• meet legal, insurance, accounting or safeguarding responsibilities where applicable

Healing Dialogue checks submitted documentation for directory listing purposes only. This is an administrative check and is not a clinical or professional vetting process.

Lawful basis for using personal information

Depending on the situation, we may use your personal information because:

• you have given consent

• it is needed before entering into or carrying out an agreement

• it is necessary for legitimate interests, such as responding to enquiries or managing the directory

• it is needed to meet a legal obligation

Where we rely on consent, you can withdraw consent at any time.

Sharing your information

We do not sell your personal information.

We may share information only where needed, for example with:

• website, email, booking or form providers

• accountants or professional advisers

• insurers, where relevant

• event or podcast collaborators, where appropriate

• legal or regulatory bodies if required by law

Practitioners listed on Healing Dialogue work independently and are responsible for their own client work, privacy practices, records and professional responsibilities.

If you click through to an independent practitioner’s website, booking page or service, their own privacy policy will apply.

How long we keep information

We keep personal information only for as long as reasonably necessary.

This may depend on the type of information, the reason it was collected, and whether we need to keep it for legal, insurance, accounting, safeguarding or administrative purposes.

Directory application information may be kept while a practitioner is listed and for a reasonable period afterwards.

How we protect your information

We take reasonable steps to keep personal information secure and to prevent unauthorised access, loss, misuse or disclosure.

However, no online system can be guaranteed completely secure.

Your rights

Under UK data protection law, you may have rights including the right to:

• access your personal information

• ask for inaccurate information to be corrected

• ask for information to be deleted in some circumstances

• restrict or object to certain types of processing

• withdraw consent where consent is the lawful basis

• complain to the Information Commissioner’s Office

The ICO explains that privacy notices should include people’s information rights and explain how they can complain if they have concerns.

Complaints

If you have a concern about how Healing Dialogue uses your personal information, please contact us first at:

geneve@healingdialogue.co.uk

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Cookies and analytics

This website may use cookies or analytics tools to understand website use and improve the site.

A separate Cookie Notice may be added if cookies or tracking tools are used.

Changes to this policy

This Privacy Policy may be updated from time to time. The latest version will be published on this website.